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How can we help you?
What products does NüVō offer?
NüVō offers a full range of products including streetwear, lifestyle apparel, activewear, and sports equipment. Our collections are designed to support you in sports, training, and daily life with style and performance in mind.
How do I know which size to order?
We offer a detailed size guide on each product page to help you choose the right fit. If you’re between sizes or need further assistance, feel free to contact us at info@nuvoone.co.za
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure online payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to check the status of your delivery through our shipping partner’s website.
What is your return policy?
We want you to love your NüVō products! If you’re not completely satisfied, we offer a 30-day return policy for unused items in their original packaging. Please see our Returns page for more details or contact us at info@nuvoone.co.za
Do you ship internationally?
Yes, we ship NüVō products worldwide! International shipping rates and delivery times vary by location and are calculated at checkout.
Do online stores offer gift cards?
Yes, many online clothing stores offer gift cards, which can be a great option for gifts. These can be purchased on the website and sent electronically or via mail.
How do I care for my NüVō products?
Each product comes with specific care instructions to maintain its quality and longevity. We recommend following these instructions carefully, especially for sports and activewear items.
Can I customize team gear or bulk orders?
Absolutely! We offer custom designs and bulk orders for teams and organizations. Please contact us at info@nuvoone.co.za to discuss customization options and pricing.
Do you offer discounts for teams or organizations?
Yes, we provide special pricing for teams, schools, and organizations ordering in bulk. Please reach out to us for more details on team and group discounts.
How can I contact NüVō’s customer service?
Our customer service team is here to help! You can reach us via email at info@nuvoone.co.za or through our Contact Us page. We aim to respond to all inquiries within 24 hours.
Can I find NüVō products in stores?
Currently, NüVō products are available exclusively through our website to ensure the best quality and service. Stay tuned for updates as we expand our retail presence.